Delivery & Return
We also deliver Worldwide in any place you want. Sometimes it will be also free delivery of we can charge it depending on furniture dimensions or you country custom rules.
Delivery Services
At Orla Interior, we understand that a seamless and reliable delivery process is crucial when it comes to purchasing premium European furniture. We strive to provide exceptional service from the moment you place your order until the moment your new furniture arrives at your doorstep. Additionally, we have a transparent and customer-friendly return policy to ensure your complete satisfaction with your purchase.
Our dedicated delivery team is committed to ensuring your furniture arrives safely and promptly. We offer convenient delivery options to cater to your needs, whether you’re furnishing your home, office, or any other space. Here’s what you can expect from our delivery service:
- Free Delivery: We provide complimentary delivery on all orders within our specified delivery areas. Please refer to our Shipping Policy or contact our customer support team for more information on eligible locations.
- Fast and Reliable: We work diligently to process and dispatch your order as quickly as possible. Our delivery partners are experienced professionals who handle your furniture with care to ensure it reaches you in pristine condition.
- Delivery Tracking: Once your order is dispatched, we will provide you with a tracking number, allowing you to monitor the progress of your delivery. You can conveniently track your shipment through our website or by contacting our customer support team.
- White-Glove Service: For larger or more complex furniture items, we offer a premium white-glove delivery service. Our professional delivery team will handle the unpacking, assembly, and placement of your furniture, ensuring a hassle-free experience.
Return Policy
We want you to love your purchase from Orla Interior. If for any reason you are not completely satisfied with your furniture, we have a straightforward return policy to ensure your peace of mind. Here are the key points to know:
- 30-Day Return Window: We offer a 30-day return period from the date of delivery. If you decide to return an item, please notify us within this timeframe.
- Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Some exclusions may apply, such as personalized or custom-made items. Please refer to our Return Policy for detailed information.
- Easy Return Process: To initiate a return, simply contact our customer support team with your order details. We will guide you through the return process and provide you with a return shipping label, making it convenient for you to send the item back to us.
- Refund or Exchange: Upon receiving and inspecting the returned item, we will issue a refund to your original payment method. Alternatively, if you prefer, we can assist you in exchanging the item for a different product of equal value.
Please note that return shipping costs may apply, and certain non-refundable fees, such as delivery fees, may be deducted from your refund.
Contact Us
If you have any questions or concerns regarding our delivery or return policy, our dedicated customer support team is here to assist you. You can reach us through our contact page, email, or phone, and we will be happy to provide you with the necessary information and guidance.
At Orla Interior, we value your satisfaction and strive to make your shopping experience enjoyable and worry-free. Shop with confidence and let us help you create the perfect ambiance in your space with our premium European furniture.
Chandeliers